PrimeOps — Asset ManagementKnow Every Asset.Own Every Outcome.
Full lifecycle IT asset management built into your ITSM. Track hardware, software, and cloud assets — and link them directly to incidents, changes, and problems.
100%
Asset visibility across locations
0
Surprise licence renewals
3×
Faster incident root-cause identification
<10 min
To complete a full asset audit
Every Asset Type. One Register.
Stop managing assets across spreadsheets, email threads, and siloed tools. PrimeOps brings them all into a single, searchable register.
Hardware
Laptops, desktops, servers, printers, networking gear
Software
Licences, subscriptions, SaaS tools, installed applications
Cloud & Virtual
VMs, cloud instances, containers, storage volumes
Network Devices
Switches, routers, firewalls, access points
Security Assets
SSL certificates, tokens, security appliances
Contracts & Warranties
Vendor contracts, SLAs, maintenance agreements
When the server goes down, know exactly what broke — and why.
Every incident, change request, and problem record in PrimeOps can be linked to one or more assets. See the full picture without switching tools.
- Raise an incident — attach the affected asset in one click
- See full asset history: past incidents, changes, maintenance
- Understand downstream impact via asset dependency maps
- Auto-create incidents when monitored assets go out of spec
Asset record — Dell PowerEdge R740
Open incidents linked to this asset
Full Asset Lifecycle. Zero Blind Spots.
From purchase order to decommission, PrimeOps tracks every stage so nothing ever goes missing or unaccounted for.
Procurement
Log assets the moment they are purchased. Capture vendor, cost, PO number, and warranty date automatically.
Deployment
Assign assets to users, teams, or locations. Generate QR / barcode labels for physical tagging.
In Use & Maintenance
Track health, schedule preventive maintenance, and auto-create incident tickets when anomalies are detected.
Audit & Compliance
Run instant audits, reconcile software licences, and produce compliance reports for internal or external reviews.
Retirement & Disposal
Mark assets for decommission, capture disposal method, and maintain a full audit trail for data security compliance.
Everything You Need to Run IT Like a Business
Not just a spreadsheet replacement — a complete asset intelligence layer for your IT operations.
Unified Asset Register
A single searchable inventory for every asset across all locations, departments, and asset types. Filter by status, owner, location, age, or any custom field.
Link Assets to Incidents, Changes & Problems
When a server goes down, immediately see every open incident tied to it. When raising a change, select the affected assets so impact is never underestimated.
Barcode & QR Scanning
Print and scan asset tags from any mobile device. Field technicians can pull up full asset history, raise tickets, or update status on the spot.
Depreciation & Financial Tracking
Track purchase cost, current book value, and depreciation schedule for every asset. Export for finance teams without manual spreadsheets.
Auto-Discovery & Sync
Automatically discover assets on your network. Keep your register up to date without manual entry — new devices appear, retired ones are flagged.
Expiry & Renewal Alerts
Never miss a warranty expiry, licence renewal, or contract deadline again. Set reminders and get notified before it becomes a critical gap.
CMDB-Ready Relationships
Map dependencies between assets — which server a service runs on, which switch a rack connects to. Understand blast radius before you act.
Asset Reports & Dashboards
Real-time dashboards for asset health, utilisation, licence compliance, and upcoming renewals. Share reports with leadership in one click.
Spreadsheet with 2,000 rows of assets nobody trusts
Live register auto-updated by discovery and your team
45 minutes to find which server an incident is linked to
One click — asset attached to the incident, full history visible
Licence renewal discovered the day it expired
Automated alerts 30, 14, and 7 days before every expiry
Simple, Transparent Pricing
Start free. Scale as you grow. No hidden fees.
Starter
Perfect for small teams getting started
Save ₹2,400/year
- Incident Management
- Knowledge Base
- Basic SLA Management
- Task Management
- Email Support
Professional
For growing teams that need more power
Save ₹6,000/year
- Everything in Starter, plus:
- Major Incident Management
- Problem Management
- Multi-tier SLA Management
- Change Management
- Asset Management
Enterprise
For large organizations with complex needs
Save ₹9,600/year
- Everything in Professional, plus:
- Contract Management Suite
- Dedicated Project Management
- Custom Branding & White-labeling
- Advanced Security & Compliance
- Dedicated Account Manager
Asset Management — Frequently Asked Questions
Everything you need to know before you start.
Can I link an asset directly to an incident or change request?+
How does auto-discovery work?+
Does PrimeOps track software licences and SaaS subscriptions?+
Can field technicians use this on a mobile device?+
Is asset history maintained after an asset is retired?+
Which plan includes Asset Management?+
Stop Flying Blind on IT Assets
Start your free 14-day trial and get full visibility over every asset in your environment — no credit card required.